2018 Business Series Presented by PNC
Downtown Inc is proud to launch its 2018 Business Series Presented by PNC. Business Series events will cover a variety of topics including social media communications and web presence, safety, resources and more. The Business Series is FREE. Though it's geared toward downtown businesses, anyone is welcome to attend.
Here you will find information about current and upcoming Business Series events. If one interests you, please register and join us! If no events are listed, check back in the future. We are constantly working to develop programming and will post any new events here when they become available.
A special thank you to York College of Pennsylvania for providing space for our Business Series events.
September 19: Customer Service
In today's business world, customer service matters more than ever. And next week, you can hone your skills to ensure you're offering your patrons the support they need from the moment they walk in your store all the way through their purchase.
Frederick Becker, Associated Professor of Hospitality Management at York College, will present a FREE interactive workshop on customer service as part of the 2018 Business Series presented by PNC. While the workshop is geared toward downtown businesses, anyone is welcome to attend.
The workshop begins at 8:30 a.m., Wednesday, September 19, in the York College Center for Community Engagement, 59 E. Market St. While there is no charge to attend, RSVPs are required. Click below for more details and to save your seat.
August 15: Financing Your Next Business Idea Workshop
We all dream of starting our own businesses, or expanding the one we already have. But that takes money, and let’s be honest: Not everyone has an excess of capital to invest in their next big idea. Business financing may be your best option. This workshop brought together a panel of experts from PNC, the Community First Fund and the Small Business Development Center to discuss options to grow your business or start your first.
If you missed the workshop, you can view the full recording here.
July 18: Downtown Business and Nonprofit Networking Mixer
Thank you to everyone who joined us for our networking mixer at Taste Test!
June 20: Social Media Storytellling Workshop
Social media has exploded. Every minute, there are 317,000 new Facebook status updates, 448,000 tweets and 66,000 Instagram posts sent into the world. So how can your business stand out on increasingly crowded news feeds and timelines? You can start with simple storytelling to connect with your customers, build your brand and ultimately make more sales. Andrew Staub, Downtown Inc’s Marketing & Communications Manager, discussed the strategies you can use to create compelling content and engage with customers on social media, all while having fun telling your story.
May 16: Employment Law 101 Workshop
Whether your organization has 1 employee or 1,000, there are multiple federal and state laws that impact how you manage your employees. CGA employment attorney Christine Nentwig presentation covered laws governing sexual harassment, discrimination, wage and hour issues and employee disabilities and medical conditions and more. Plus, Nentwig will discussed practical steps businesses of all sizes should take to avoid liability.
March 21: Downtown Business and Nonprofit Networking Mixer
This event was canceled due to inclement weather. Stay tuned for future networking opportunities!
February 21: Social Media Assets Workshop
Philip Given, Chief of Staff to York Mayor Michael Helfrich and President of the York City Pretzel Company, join Downtown Inc to discuss social media assets and how to ensure your businesses Yelp, Google and Facebook pages present the information customers and visitors need.
January 17: Personal Safety Tips Workshop
Businesses and non-profits located in the Downtown York Business Improvement District joined Downtown Inc at the first Business Series event of 2018 at York College's Center for Community Engagement. York City Police Officers Derek Hartman and Rich Kehler shared tips for your personal safety, best practices for contacting police and how to protect your business. A safety tip sheet was presented, and a Q&A session followed.